Funimation marketed its digital copies of popular anime titles—including those bundled with physical discs—as a permanent purchase that buyers would own "forever."
After buying the company in 2021, Sony rolled Funimation into its other anime streaming service Crunchyroll on April 2, 2024. This transition effectively revoked user licenses and eliminated access to all previously purchased digital content, without offering automatic refunds or replacements.
Subscribers were notified of price hikes alongside the permanent deletion of their digital libraries. The fallout included a wave of public anger over how the platform integration came at the expense of consumers.
Crunchyroll leadership later downplayed the loss, calling the digital copies a minor "add-on feature" unique to Funimation's platform and saying supporting digital redemption libraries was never part of Crunchyroll's long-term roadmap.
Sony bought the competition, merged it away, and raised subscription prices. Once anime fans had basically nowhere else to go they deleted the digital copies they were told they would have access to "forever." Until we stand up to Digital Rights Management, every "purchase" we make becomes a rental that can be revoked at any point.